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HOLIDAY PROCESSING TIME for Orders to Ship is Currently 1-2 Business Days. HOLIDAY CLOSURE ALERT: We will be CLOSED Tuesday December 24th - Thursday December 26th, then Tuesday December 31st - Friday January 3rd for the Holidays.

We're Here to Help

Questions or Concerns? Just e-mail us at abcbeadsupply@gmail.com. Please allow 1-2 Business Days Monday - Friday for us to get back to you.

Most Frequently Asked Questions:

Orders ship Same/Next Business Day Monday - Friday. With how our Team operates to ensure speed and accuracy, we are unable to combine, cancel or modify orders once they've been submitted.

We are located at:

563 Titus Ave, Suite E, Rochester NY 14617.

Our warehouse is not open to the public for in person shopping, however local pickup is a website checkout option. Orders can be picked up Monday - Wednesday and Friday from 9am-3pm. We are closed for order Pick Up Thursday, Saturday and Sunday.

Please note, our staff is unable to make order exchanges, add items to an order or retrieve items for viewing during a pick up.

We Accept Returns

Within 3 Days of receipt, in original packaging less a 15% Restocking Fee. Exclusions apply including holiday items, subscriptions and mixes. To start a return, please e-mail abcbeadsupply@gmail.com with your Order Number. Our complete Refund Policy can be found in the Footer Below.

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